Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks (14 days) of giving your package to the return shipper.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Contact email: thehappytoystore@gmail.com

Return address:

Planet Toys

3 Orchid Court

Andover

SP10 3QH

UK